Meta's Muse can place phone calls for paid subscribers

Meta has added a new capability to its Muse AI agent, allowing it to dial phone numbers on behalf of users who pay for a separate Muse subscription, the company said. The feature lets the assistant call businesses to handle tasks such as reservations and appointment scheduling.

The ability was announced by Meta's Chief AI officer Alexandr Wang in an update, who said Muse can now make "calls you don't want to make" for subscribers. The paid plan also provides extra tokens and additional functions. Early adopters have reported smooth performance; Matt Schlicht, creator of Moltbook and a Meta Superintelligence employee, posted a recreation of a call his Muse made to a Volvo dealership last month, noting that the agent waited on hold to obtain the needed information.

"My muse called Volvo for me to see when the next available appointment is. You can listen to the phone call here. I have it do multiple calls like this every day (I'm still trying to get better and better at leveraging muse).

My muse called, waited on the line for 15 minutes,... pic.twitter.com/bosH1tyW1R — Matt Schlicht (@MattPRD) October 9, 2026"

In the shared call, Muse does not explicitly label itself as an AI but mentions it is calling on the user's behalf and transcribing the conversation, which may be sufficient for simple tasks but could cause issues if the recipient reacts negatively. Meta, which says Muse already has more than 10 million users, also lets subscribers assign a dedicated email address to the agent for selective email handling. The move follows similar experiments by other firms, with Google offering "Call For Me" on Pixel phones and Instinct recently launching a "Concierge" feature for its AI agent.